Editing or deleting a user on my Nodalview organisation

You are the administrator of your organisation and you would like to change the role of a user in your organisation? An employee using Nodalview is leaving your agency and you would like to delete their Nodalview profile and eventually free a "seat" for a new user to come?

Let us explain what to do!

When on your web platform, click on My organisation and then on the Users tab.

Scroll down until you find the user you would like to edit the role of in the list.

NB: as you can see, the current role of a user is displayed in the middle column, next to their email address.

Click on the three dots on the right and then on Edit. A window will pop-up: you can now select Admin to switch the user's role from "regular" user to administrator, or vice-versa.

You would like to edit the email address of an existing user? You can do by first of all creating a new user and then deleting the one linked to the email address not in use anymore. No panic, you won't lose the deleted user's content!

Here's how and why 👇

When on your web platform, click on Organisation and then on the Users and devices tab. Scroll down to the Users list until you find the user you would like to delete. Click on the three dots on the right and then on Delete.

You will be asked to which one of your existing users you would like to transfer the contents of the soon-to-be-deleted user, so that someone in your agency can still have access to the properties assets. Select the lucky user in the drop down menu.

Click on Yes to confirm and delete.

Your user is now deleted and will disappear from your users' list.