Your card is about to expire or you have changed your bank account?

No worries, if you are the administrator of your account, you can now easily update your payment method from “My organisation” page.

When on your web platform, click on “My organisation” (1) and then on “Billing & Plan” (2). Then, click on the red button “Update payment methods” (3).

Then, follow the instructions on the pop-up window. Click on Add new.

On the top, you can either choose between entering a card or a RIB for direct debit.

Click again on Add new to confirm and save.

If you have any questions, feel free to contact us at!

To go further:

👉 How do I change my billing info?

👉 Where do I find my invoices?

👉 What can I do as an admin?

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