Are you facing some issue with your Nodalview hardware?

In this article we guide you through the steps you can take depending on the situation.

Some of my equipment is damaged

Please start by filling out this request form for equipment replacement.

  • If it turns out that the malfunction is due to a manufacturing defect, we will provide you with a return slip and send you a replacement part at our expense

  • If the problem is due to improper use or if the part is no longer covered by the warranty, we will not be able to replace it

My motor is no longer working

If you encounter a connection problem with your motor, the first step is to try and reset it. To do so, follow the instructions provided in the article below:

➡️ My motor doesn't pair with my smartphone

If taking these steps does not solve the problem, the above terms and conditions apply.

To go further:

➡️ Order equipment

Any questions about this article?

Do not hesitate to contact us: wecare@nodalview.com


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